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Barriers to accessing services for LGBT+ victims and survivors

Galop are the LGBT+ anti-violence charity, and run the national domestic abuse helpline for LGBT+ people. We are delighted to have Galop as our specialist domestic abuse partner for our Spotlight series. This blog is from Dr Jasna Magić – Galop’s LGBT domestic abuse research and policy officer – and Peter Kelley, manager of their London-wide domestic abuse service.

Presently, there are no official ONS statistics reported about experiences of lesbian, gay, bisexual and trans people with domestic violence and abuse that would establish a UK-wide picture. Evidence however suggests LGBT+ people experience equal or even higher prevalence of domestic violence and abuse, compared to heterosexual women. Studies found between 25% to 40% of LGB people report at least one incident of domestic abuse from a partner, a family member or someone close to them in their lifetimes[1]–[3]. Trans individuals may be even at a higher risk; research suggests between 28% to 80% of trans people had at least one experience of domestic abuse from a partner or a family member[3]–[5].

There is no doubt that domestic abuse in the lesbian, bisexual, gay and transgender community is a serious issue. However, despite high levels, it remains acutely underreported and LGBT+ survivors are disproportionally underrepresented in specialist domestic abuse services. For instance, less than 2% of all domestic abuse survivors accessing Idva services in England and Wales, identify as LGB[6] and  78% of gay and bisexual men and 80% of gay and bisexual women who have experienced domestic violence have never reported incidents to the police[1], [2].

While there are universal barriers to accessing specialist services, LGBT+ people can face additional challenges which are different to those experienced by heterosexual, cis women and men. Existing evidence[7] as well as our own experience suggests that LGBT+ people face a range of distinct barriers on a personal and systemic level, which often prevent them from getting the support they need. Personal barriers most often relate to LGBT+ people’s perception of self and the abuse and their perception of the support system. In contrast, systemic barriers relate to the way services are designed and delivered that may result in them being less accessible and inclusive for LGBT people.

Galop is an LGBT+ organisation working with victims/survivors of domestic violence and abuse. Our experience suggests that LGBT+ survivors might feel unsure of, or are reluctant to disclose their relationships and identity with non-LGBT+ organisations. LGBT+ survivors also often believe that non-LGBT services are ‘not for them’ and fear and/or anticipate being misunderstood or discriminated against by services. This fear is often rooted in significant experiences of discrimination due to sexuality or gender identity, which may include family rejection, hate crimes and previous experiences of discrimination. These experiences may inform a belief that service provision is a priori prejudiced and may result in concerns around disclosure of sexual orientation and/or gender identity. Our experience also tells us LGBT+ people are particularly reluctant to report and engage with the police and are not likely to opt for cooperation or criminal justice outcomes in the context of domestic abuse.

LGBT+ survivors may also fail to recognise and acknowledge their experience as abuse. Domestic abuse is often discussed as problem of ‘weaker heterosexual cis woman abused by a physically stronger man’[8]. This narrative may influence a survivor’s perception of the abuse and result in a belief that domestic abuse doesn’t occur in same-sex or trans relationships. LGBT+ survivors might also be reluctant to talk about the abuse or seek help, to protect their abusive partner or family, avoid rejection and denial from their peers and keep their ties with what is often the only support system they know and feel accepted by. Negative self-image, guilt and other complex intersecting issues such as mental ill-health or uncertain immigration status make it difficult for them to leave the abusive situation.

We are noticing an increased awareness and interest from service providers to enhance their knowledge on unique experiences and tactics of abuse as experienced by LGBT+ people. However some of the systemic barriers, such as lack of knowledge and understanding around the spectrum of gender identities and sexualities and visibility and representation of LGBT+ issues within service delivery and provision, still exist. Both gaps can result in services not appearing competent and/or welcoming to adequately address the needs of LGBT+ survivors and encourage them to come forward.  

Often services lack appropriate interventions and outreach to LGBT+ victims. For example, available information on publicity materials and websites about domestic abuse support will refer exclusively to heterosexual cis women as victims/survivors and men as perpetrators. While we recognise this is often the case, the lack of visibility and representation of LGBT+ victims (and perpetrators) might negatively affect the decision of LGBT+ survivors to access help and support. Services might also lack established partnerships with LGBT+ organisations and specialist services, which may result in lack of appropriate referral pathways and lack of knowledge on the available support and resources. Specifically relating to both trans women’s and trans men’s experiences, services may continue to be offered or declined based on the victim’s sex assigned at birth rather than their gender identity.

What’s clear from the work Galop has developed over the years is that LGBT+ victims of violence and abuse often benefit from access to specialist LGBT+ services. Victims and survivors don’t have to explain who they are and can have trust and confidence in the service. LGBT+ DVA services are more able to provide appropriate help and advice as they have built up a wealth of experience and understanding of LGBT+ victims. The LGBT+ sector faces significant challenges to providing such services. The existence of LGBT+ victims and survivors are rarely acknowledged in DVA/VAWG strategies and there are few specialist LGBT+ DVA services across the UK. Existing services can often lack sustainability due to lack of continuity in funding. In addition, LGBT+ services can lack the resources to develop expertise to fully support the needs of victims and survivors. For example, there are very few LGBT+ Idvas. It’s crucial that commissioners and those delivering services recognise and respond to LGBT+ victims and survivors of domestic abuse and violence, and ensure that the expertise developed by specialist services isn’t lost.

Encouraging domestic violence and abuse services to be more responsive to the needs of LGBT+ people should not be seen as incompatible with initiatives tackling gender based violence and violence against women and girls. Understanding that LGBT+ people’s experiences of domestic violence and abuse can also be rooted in gender inequality and deep-rooted social norms, attitudes and behaviours that discriminate against and limit women and girls across all communities, can invigorate and meaningfully inform the endeavours striving to end all identity-based violence.

 

References:

[1]         J. Fish and R. Hunt, “Prescription for change: Lesbian and bisexual women’s health check.,” 2008.

[2]         A. Guasp, “Gay and Bisexual Men’s Health Survey,” Stonewall UK, London, 2011.

[3]         K. Browne, “Count me in too: LGBT Domestic Violence Summary.” University of Brighton, Spectrum, Brighton, UK, p. 2, 2009.

[4]         C. Bachman and B. Gooch, “LGBT in Britain: Trans Report.” Stonewall UK, London, 2018.

[5]         A. Roch, G. Ritchie, and J. Morton, “Out of sight, out of mind? Transgender People’s Experiences of Domestic Abuse,” LGBT Youth Scotland, Equality Network, Scottish Transgender Alliance, 2010.

[6]         SafeLives, “Insights Idva national dataset 2013–14: Adult independent domestic violence advisor (Idva) services.” SafeLives, 2015.

[7]         S. Harvey, M. Mitchell, J. Keeble, C. McNaughton Nicholls, and N. Rahim, Barriers Faced by Lesbian, Gay, Bisexual and Transgender People in Accessing Domestic Abuse, Stalking and Harassment, and Sexual Violence Services. Cardiff: NatCen Social Research, 2014.

[8]         C. Donovan, R. Barnes, and C. Nixon, “The Coral Project: Exploring Abusive Behaviours in Lesbian, Gay, Bisexual and/or Transgender Relationships Interim Report,” University of Sunderland and University of Leicester, 2014.

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Managing counter-allegations

Luke Martin is a consultant primarily focusing on working with male and LGBT victims of domestic abuse. Luke worked as an Independent Domestic and Sexual Violence Advisor (Idsva) for eight years. He has also worked extensively for and with Respect, including on the national helpline for male victims of abuse, The Men’s Advice Line. Luke currently trains on SafeLives’ Idva accreditation course, DA Matters (a change programme for police responders) and Respect’s ‘Working with Male Victims’ training programme. Luke has consulted for organisations such as SurvivorsUK, the national male rape and sexual violence service and worked on campaigns such as the Home Office’s ‘This is Abuse’ campaign.

One of the more common challenges for those coming in to contact with domestic abuse is counter-allegations, where both parties allege that the other is abusive. For those less experienced in working with domestic abuse it can be easy to fall in to the trap of believing this is so, and that they are ‘both as bad as each other’.

Johnson (2004) speaks of several different typologies of domestic abuse, including bi-directional abuse. After publishing he was approached by several academics evidencing that if professionals dedicated time and had a good understanding of the dynamics of abuse they would almost always identify a primary victim and primary perpetrator and that in fact bi-directional violence was at the least very rare if it exists at all.

So why do counter-allegations throw us so much? Often because it is purely one person’s word against another. As curious humans we like evidence. We might automatically look to the physical evidence of injury. The difficulty of this arises when our victim might use violent resistance (Johnson). A victim might retaliate with violence because they might feel it is their only option. They might also use violence to instigate a violent attack, understanding their own cycle of abuse and wanting to trigger an incident rather than spending hours or days feeling like they are walking on egg shells waiting for an incident. This may cause difficulty when a perpetrator doesn’t retaliate, but instead reports the use of violence to the Police.  Police would generally stick to a Positive Action Policy enforcing the primary victim to be arrested as the perpetrator in this offence. We are aware that victims frequently don’t report their experiences of abuse to the Police so this may be the first time the Police become aware of this couple. This feeds into a power and control dynamic where the primary perpetrator might use withdrawing their statement to control the victim or continue to abuse.

We commonly see professionals identify bi-directional violence in cases that might be identified as complex needs, where we see substance misuse and/or poor mental health. Again, it is important that we understand that a victim under the influence of substances or struggling with their mental health may have lower inhibitions when using retaliatory violence or abuse. This could then lead to an incident escalating and becoming more violent than it may have been previously, increasing the risk to our primary victim.

Bi-directional violence is also often misidentified in cases of same-sex domestic abuse. Again, this stems from professionals not being able to identify who does what to whom. When we speak of domestic abuse we talk of a power imbalance and the perpetrator taking control from the victim. However, we commonly associate this with male abusers and a female victim, which research tells us is the most common form. This then challenges our perception when we have two men or two women in a relationship and one is using abusive behaviour. Some professionals make the assumption that the more ‘masculine’ or ‘butch’ must be the perpetrator, and the more ‘effeminate’ be the victim as this fits with our societal perception of gender norms and abuse. The challenges we might see here are, again, victims who might use some form of violent resistance and professionals feeling they don’t necessarily have the skill set to identify a primary perpetrator.

In cases of counter-allegations we look for fear, our victim is more likely to express some fear of their partner or fear of consequences and might report feeling like they are walking on eggshells. We might also look at who might take responsibility for incidents; victims might justify their partner’s abuse or take responsibility for antagonising or not having done what is expected of them. Perpetrators might tell a professional that they have used abusive behaviour but might justify their use. We also look for the level of detail someone might give us; perpetrators are more likely to be vague whereas victims might give us a great amount of detail, if they are not in a state of shock. Where physical violence has been used we might look for injuries that are in line with the description of the incident given. When looking at coercive and controlling behaviour we might explore what somebody’s day normally looks like, or what happens when there is an argument? How is it resolved?

Although it can be challenging for us as professionals when presented with counter-allegations, with the appropriate understanding and training we can identify the power dynamic and our primary victim. By doing this we can increase safety and manage risk. Always start from the point that the abuse is never equal and oppositional, even if that is how it is presented to you in the first instance.

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Like a Supernova: Why a volunteer project built a tool for the global LGBTQIA+ community

Michelle, a volunteer with the Supernova Project tells us more about this ambitious and pioneering global initiative. 

“The name Supernova came to me when I was watching a Brian Cox documentary on the cosmos. Something flashed in my head when I learned that Supernovas (i.e. the last stage of the death of a star) are the only place in the entire universe that are hot enough to produce complex molecules such as carbon. And carbon forms the basis of all known life. It was quite beautiful that this seemingly awful thing is happening as a star dies, but it’s only through that can we truly gain life. And as a victim of familial abuse myself, it resonated a lot with me — the idea of life beginning at the end of something.”

– Maryam Amjad, founder of the Supernova Project

 

The standard narrative of domestic abuse in a romantic relationship goes a lot like this: a stronger male physically assaults a weaker female. Fearing for her life and/or paralyzed by love for her partner, the female doesn’t leave; she instead holds fast to the idea that it was a “one time thing” and “it won’t happen again.” Most recently, we’ve seen it with Nicole Kidman and Alexander Skarsgård on the mini-series Big Little Lies, but also with Rihanna and Chris Brown; with Liverpool FC’s Jon Flanagan and his girlfriend Rachael Wall. It is a powerful narrative, and an important one to discuss – but it’s hardly the only one. Enter the Supernova Project.

The Supernova Project falls under the wider organisation, Chayn, a “volunteer network tackling gender based violence globally by creating intersectional survivor-led resources on the web.” Although Chayn carries a lot of information resources about domestic abuse, we identified the need to create resources specifically for the LGBTQIA+ communities so that their experiences were also reflected, therefore empowering LGBTQIA+ individuals to recognise any patterns of abuse in their own relationships.

The Supernova Project is a volunteer-led initiative that aims to sharpen the idea of what domestic abuse looks like in LGBTQIA+ relationships. To be sure, it does, at times, resemble that which is described above. A 2010 American study, The National Intimate Partner Violence Survey, found that 26% of gay men and 38% of bisexual men experienced rape, physical violence, or stalking by an intimate partner in their lifetime, relative to 29% of heterosexual men. They also found that a staggering 44% of lesbians and 61% of bisexual women had experienced the same thing, compared to 35% of heterosexual women.

So what is it about queer relationships? Quite telling is the share of LGBTQIA+ respondents who experienced psychological aggression within an intimate relationship: 63% of lesbians and 76% of bisexual women, along with 60% of gay men and 54% of bisexual men, compared  with 48% of heterosexual women and men, reported experiencing this kind of violence in their lifetimes. One reason for this is the constant threat of outing, which is less common in heterosexual relationships due to the relatively small taboo of being part of a straight couple worldwide. Particularly in non-Western nations, the consequence of sharing the existence of a relationship with one’s loved ones can be life-threatening - for example, the primary punishment for homosexual behaviour in Pakistan is death. The hiding or withholding of hormones which a transgender person may take as part of their transition or gender expression is also a form of abuse which cis-gendered individuals are unlikely to be subject to.

The secrecy with which LGBTQIA+ relationships must be carried out can lead to enhanced feelings of isolation amongst abuse victims, even more so than already exists in heterosexual couples. Though we are not currently in a position to offer any location specific services, the Supernova Project understands the importance of accessing local services, and endeavours to signpost to different organisations across the world who may be able to offer more personalised support to individuals who need it. Further, we have included a “Leave this site” button, which immediately redirects users to a different webpage. This feature may be critical to the safety of users who are looking at the website in secret and may need to leave the site quickly if someone, such as their abusive partner, suddenly looks at their screen.

The Supernova Project launched in July 2017, and received wide press coverage upon its launch. There is, as ever, always more to do. The Supernova Project is an entirely volunteer run initiative and we are always looking for volunteers to help with tasks such as building relationships and partnerships with relevant service providers; gaining coverage in the media; developing new resources for different groups within the LGBTQIA+ communities and more! Our volunteers come from a multitude of different backgrounds and experiences and we welcome volunteers from any country, (professional) background, of any age, gender and sexuality. We only ask that you fall in line with our values of providing non-discriminative help to the LGBTQIA+ community regarding information and support to survivors, and their friends and family, of domestic abuse.

If you are interested in volunteering for the Supernova Project, please email us at team@chayn.co

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The importance of Relationship and Sex Education for young LGBT people

Following the recent government consultation on sex and relationship education, young Stonewall campaigner Jacob shares his thoughts on why this education is so important for young LGBT people. 

RSE stands for Relationship & Sex Education. At school, I only received the latter of that and not very much of it either. I remember the first (and only) lesson in sex ed I had was held in the IT classroom when I was 11 or 12 and it basically consisted of us all sitting on the carpet and watching a video that showed us a boy standing there in swimming shorts as the video explained what would happen to our bodies as we started to get older. It was a walkthrough of puberty essentially. No mention of sex, safe sex, girls and absolutely nothing about LGBTQ+ people. Looking back part of me thinks they kept it so brief and ‘male’ oriented because it’s a faith school and you’re supposed to be married before you even think about any of that. The only other lesson in school that remotely resembles sex ed was in secondary school and that was a science lesson about how babies grew inside a woman. As usual, the class was split into ‘boys and girls’ and taught about this separately.

Inclusive RSE is something that NEEDS to be accessible to all children, regardless of their family's faith or the personal beliefs of the parents. This is about the child's knowledge and understanding of others as well as themselves. Diversity needs to be included in RSE in order to prevent bullying, misunderstandings and hate based on misinformation. We also need to stop separating classes by ‘gender’ or anything else. I may not be sexually attracted to women but thinking that they were the same as men but without the penis until I was 18 is still so embarrassing for me to admit but it’s also why I am so passionate about RSE and believe it is vital not only for the individual's understanding of themselves but of others too.

I also believe the inclusion of LGBTQ+ people is essential for children in order to create a much more accepting future society, and by LGBTQ+ I don’t just mean saying “some people like the same sex” I mean explain things, outlining relationships, how would a same-sex couple have a baby? Etc… and don’t make it just ‘Gays and Lesbians’ either, include everything, especially gender as people are still confused by the fact there are more than two genders and that your gender and your biological ‘sex’ are two different things! In short, the more information/topics covered, the better.

I missed out on so much, including what sex even was. It’s true, sex was a load of rumours spread around the school for me and then after leaving primary school I was bullied so bad at secondary school my social skills took a nosedive, making me the outcast at school and excluding me from peer groups that may have helped my understanding of sex at that age. I only understood how (gay) sex worked when I found out myself online years later and that was scary. As an anxious gay teen the last thing you need to stumble across online is a hardcore adult video. We need to stop 'protecting' young people from topics like sex because they will and do find out, and a lot of the time they get the wrong idea. As I did.

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LGBT Young People’s Experiences of Domestic Abuse

Janice Stevenson is a Development officer for LGBT Youth Scotland. In this blog, she writes about the work done by the project Voices Unheard to better understand LGBT young people’s understanding, knowledge and experience of domestic violence.

The Voices Unheard project was established by a group of young people from LGBT Youth Scotland. Using a peer research approach, the group sought to find out lesbian, gay, bisexual and transgender young people’s understanding, knowledge, and experience of domestic abuse in their families and relationships. The findings of this initial investigation have enabled Voices Unheard to engage with service providers and help them to increase their knowledge and understanding of LGBT young people’s support needs when experiencing or witnessing domestic abuse.

The research highlighted a lack of recognition of abuse amongst LGBT young people. Participants were asked about their experiences of controlling behaviour from partners or ex-partners, and although 52% reported having had experienced some form of abusive behaviour from a partner or ex-partner, only 37% of the young people recognised this as abuse. The media often depicts negative portrayals and stereotypes of same sex relationships, meaning that LGBT young people are not aware of what a healthy LGBT relationship looks like.

Perpetrators of domestic abuse and people who sexually exploit children and young people can and do use stereotypes and gendered expectations as tools of abuse and control; telling LGBT young people that they are ‘not a real gay man, lesbian woman, bisexual person etc if they fail to live up to the stereotype. Young people can feel pressured to engage in certain types of sexual activity or to express their sexual orientation or gender identity in stereotypical ways in order to ‘prove’ their LGBT identity, which contributes to the normalising of abuse within LGBT relationships.

As well as experiencing abuse within their own relationships, young people also described their experience of living with domestic abuse, where 61% of the respondents had witnessed some form of abuse in their families. If a young person is witnessing abuse in their families they are less likely to feel safe and confident within their home, creating additional barriers to ‘coming out’. 79% of the young people who took part in the research believed that someone who had witnessed domestic abuse in their family or home would feel less confident to ‘come out’ as a result. It is therefore vital that services and agencies that work with young people experiencing domestic abuse provide safe and positive places for young people to talk about their sexual orientation or gender identity.

LGBT young people also face additional barriers to seeking support. They may not be ‘out’ as an LGBT person to family or friends, making it difficult to utilise their own support network. 47% of the young people said that fear of homophobia, biphobia or transphobia from service providers would make them less likely to access domestic abuse support services. They also shared concerns about confidentiality; specifically, concerns about being outed by services to family, or through other referrals.

Transgender young people were concerned that services would not be inclusive of them and recommend that clarity about inclusion of transgender and gender variant young people is made clear in literature, websites and promotional materials.

Following their research, and through extensive engagement with the domestic abuse sector in Scotland, Voices Unheard and the LGBT Domestic Abuse Project have developed some key recommendations to help domestic abuse services to be more inclusive. These include;

  • Be clear that your service is inclusive of LGBT people in literature, website and promotional materials
  • Clarity over what support services offer to LGBT people – particularly transgender inclusion
  • Advertise flexible opening hours to accommodate young people who may struggle to access services during office hours
  • Provide remote services, such as telephone, email and online support
  • Provide clear examples of LGBT domestic abuse in case studies/ stories on websites, in literature and promotional materials
  • Access appropriate training; without the correct training, staff may not be able to support LGBT young people in the way that they need
  • Have clear links with other organisations, including LGBT services,  and be able to make referrals
  • Ensure you use gender neutral language at all times, such as using ‘partner’ rather than husband or wife

Further information and resources are available from the LGBT Domestic Abuse Project or from Voices Unheard

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