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For domestic abuse service managers

Service management is a difficult job in a sector that is constantly evolving. Our training can help you keep up with the latest developments. 

Trainer in class

Our accredited training offers real, practical solutions on how to run an effective and sustainable domestic abuse service. Learn how to ensure your service offers a high quality and consistent response to all victims of domestic abuse and their families.

As well as training for service managers, we also offer our Leading Lights accreditation for domestic abuse services. Leading Lights status is the mark of quality for domestic abuse services and is recognised by commissioners and funders across the UK.

About the training

The course is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach.

You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing.

Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.

Key topics covered by the course include:

  • effective and safe governance

  • human resources and staff support

  • sustainability

  • the commissioning framework

  • multi-agency work

This course is accredited at Level 4, OCN London and qualifies as 12 credits.

For those working in Wales: Group 5 of the National Training Framework includes those who manage specialist advocacy and support services for those experiencing violence against women, domestic abuse and sexual violence. Our Accredited Service Managers training is suitable for group 5 workers.  

 

Learner feedback

Training was informative and well pitched. I particularly liked sharing good practice ideas and opportunities to discuss with other services

Really helpful on developing service

The training forces you to evaluate your service and practices, your own style of supervision and helps you identify areas for improvement

 

Service Manager Autumn 2021 course 

Due to Covid-19, our Service Managers' training will be delivered entirely online, via Zoom. We made the decision to adapt the training course for online delivery and we have successfully done so over last few deliveries.

Morning course:  APPLY HERE 

Application closing date: 12th August 12.00pm 

If you are a professional in Wales and are interested in the SafeLives Service Managers' courses please visit here

Course Dates:   Timings: 10.00am - 11.30am 

Block 1:

Thursday 23rd September 2021
Thursday  30th September 2021
Thursday 7th October 2021
Thursday 14th October 2021

Thursday 21st October 2021

Block 2:  

Thursday 25th November 2021
Thursday 2nd December 2021

*You must attend all 7 sessions of the training

Assessment:  Written assessment submitted after online attendance. 

*The course comprises 7 session in-room (currently virtual) training, delivered in 2 blocks; e-learning module which must be completed prior to attending  block 1 of  the training; and the completion of an assessed portfolio that is submitted online - please refers to time commitment

Price: £795 per learner 

*Subsidies:  We are committed to supporting smaller and specialist services to access our courses. To help facilitate this, we offer a fixed number of subsidies (on two tiers) for services with an annual income of less than £1 million (£550 per learner) and less than £500,000 (£300 per learner).We use information on the application form to determine who to award the subsidised spaces to.

Time Commitment:

Pre attendance requirements - 5 hours

Online classroom - 10.5 hours

Video learning - 2 hours 

Written assessment and Self-study - 102.5 hours

Total qualification time - 120 hours 

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Not free but  interested in the next intake?  Register your interest in a future Service Manager course.

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