For domestic abuse service managers
Service management is a difficult job in a sector that is constantly evolving. Our training can help you keep up with the latest developments.
Our accredited training offers real, practical solutions on how to run an effective and sustainable domestic abuse service. Learn how to ensure your service offers a high quality and consistent response to all victims of domestic abuse and their families.
As well as training for service managers, we also offer our Leading Lights accreditation for domestic abuse services. Leading Lights status is the mark of quality for domestic abuse services and is recognised by commissioners and funders across the UK.
About the training
The course is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach.
You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing.
Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.
Key topics covered by the course include:
- effective and safe governance
- human resources and staff support
- the commissioning framework
- multi-agency work
This course includes two days of training and two days of workshops. This course is accredited at Level 4, OCN London and qualifies as 12 credits.
For those working in Wales: Group 5 of the National Training Framework includes those who manage specialist advocacy and support services for those experiencing violence against women, domestic abuse and sexual violence. Our Accredited Service Managers training is suitable for group 5 workers.
Training was informative and well pitched. I particularly liked sharing good practice ideas and opportunities to discuss with other services
Really helpful on developing service
The training forces you to evaluate your service and practices, your own style of supervision and helps you identify areas for improvement
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