For domestic abuse service managers
Service management is a difficult job in a sector that is constantly evolving. Our training can help you keep up with the latest developments.
Our accredited training offers real, practical solutions on how to run an effective and sustainable domestic abuse service. Learn how to ensure your service offers a high quality and consistent response to all victims of domestic abuse and their families.
As well as training for service managers, we also offer our Leading Lights accreditation for domestic abuse services. Leading Lights status is the mark of quality for domestic abuse services and is recognised by commissioners and funders across the UK.
About the training
The course is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach.
You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing.
Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.
Key topics covered by the course include:
effective and safe governance
human resources and staff support
the commissioning framework
This course is accredited at Level 4, OCN London and qualifies as 12 credits.
For those working in Wales: Group 5 of the National Training Framework includes those who manage specialist advocacy and support services for those experiencing violence against women, domestic abuse and sexual violence. Our Accredited Service Managers training is suitable for group 5 workers.
Training was informative and well pitched. I particularly liked sharing good practice ideas and opportunities to discuss with other services
Really helpful on developing service
The training forces you to evaluate your service and practices, your own style of supervision and helps you identify areas for improvement
Service Manager Autumn 2021 course
Due to Covid-19, our Service Managers' training will be delivered entirely online, via Zoom. We made the decision to adapt the training course for online delivery and we have successfully done so over last few deliveries.
Morning course: Applications Closed
Applications for this course are now closed. For future courses please register your interest here.
Assessment: Written assessment submitted after online attendance.
*The course comprises 7 session in-room (currently virtual) training, delivered in 2 blocks; e-learning module which must be completed prior to attending block 1 of the training; and the completion of an assessed portfolio that is submitted online - please refers to time commitment
Price: £795 per learner
** Subsidies: We are committed to supporting smaller and specialist services to access our courses. To help facilitate this, we offer a fixed number of subsidies (on two tiers) for services with an annual income of less than £1 million (£550 per learner) and less than £500,000 (£300 per learner).We use information on the application form to determine who to award the subsidised spaces to.
Pre attendance requirements - 5 hours
Online classroom - 10.5 hours
Video learning - 2 hours
Written assessment and Self-study - 102.5 hours
Total qualification time - 120 hours
If you are a professional in Wales and are interested in the SafeLives Service Managers' courses please visit here
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