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The unintended consequences of the NHS’s Partnership with Amazon’s Alexa service

Aliya Bakheit is the Digital Strategy Analayst at SafeLives. In this blog she discusses why the new partnership with Amazon Alexa and the NHS may be detrimental for those living with domestic abuse.

Last week, we learnt that the UK government has announced a new partnership with Amazon Alexa and the NHS. The output of which will allow people who have access to Amazon’s voice-assisted technology to get expert health advice via the device. The technology will automatically search the official NHS website when UK users ask for health-related advice.

Domestic abuse and the family court

Toni Mayo is a social worker who has worked with children and families, and later specialised in family court social work for Cafcass, where she still practices and supervises other social workers. She has experience of training social workers in equality and diversity issues and in court work. Recently she has begun writing and delivering training for SafeLives.  

Domestic Abuse and the Family Court 

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Developing our multi-agency domestic abuse response

Jackie Milton qualified as a social worker over 20 years ago.  During her early career Jackie worked within adult mental health services but moved to children’s services after a period working in an early intervention team funded by the Children’s Fund which was part of the 1997 Labour Government’s War on Poverty strategy.

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