About the training

Domestic Abuse Matters focuses on the issue of domestic abuse and coercive controlling behaviour and is structured with a view to implementing long-term attitudinal and behavioural change in your force.  

The audience for the programme are those likely to be first to respond to incidents of domestic abuse. This could include response officers, neighbourhood policing officers, PCSOs, specials, call handlers, prisoner interview teams and front counter staff.  

The key features of the programme are: 

  • Training for 'first responders' 
    This one-day interactive package uses real-life footage, case studies and exercises so that first responders can learn how to identify and gather evidence of coercive controlling behaviour, recognise perpetrator tactics and understand the dynamics of domestic abuse. Attendees will learn how to demonstrate empathy with victims and work with them to increase their safety and that of their children. The training also covers responding to vulnerable people, honour based violence, child protection and adult abuse as well as how to deal robustly with perpetrators whilst holding them to account. 

  • Training for Domestic Abuse Matters champions 
    Champions will be responsible for: checking service delivery, sustaining the change in skills, behaviour and attitudes, giving feedback and congratulating great practice as well as challenging inappropriate language and behaviour. Champions will also identify and act on compassion fatigue, burnout and vicarious trauma and respond to abuse within colleagues personal lives. 

  • Force health check 
    The health check is a critical friend review approach that aims to ensure a force can support and maintain the cultural, attitudinal and behavioural change achieved by the training and implementation of champions. It is comprised of a 21 point review along with a “fresh eyes” examination of three areas pertinent to domestic abuse chosen locally by the force area. Reality testing can be included where required. 

  • Sustaining the change workshop for senior managers 
    This workshop looks to plan for how the force will sustain the change that the programme has created in attitude, culture and practice.  

  • A post programme report 
    This report will be sent to the DA Matters sponsor for the force. It covers finding and recommendations from the training delivery phase and the critical friend health check.  

  • An evaluation product 
    The DA Matters training has a built in evaluation process along with a six month follow up evaluation to evaluate both how the training has impacted on the learners immediately after the training, but also importantly six months after the training to look at changes in practice and attitudes. A four force combined evaluation and a six month follow-up evaluation are available, should you wish to see the impact the programme has had on other forces.  

Find out more

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