About the Insights system

Insights is an online portal that provides instant access to your data at both area and role level. The system uses a single data entry form and you can track a client’s unique journey by adding review points. It is also possible to collate and create reports based on client feedback.

You can evidence specific areas of your work and how these link to outcomes for your clients as well as include relevant demographic and contextual information, for example, adverse childhood experiences and multi agency working.


How is Insights different from a case management system?

The main purpose of a case management system is case tracking, which means that these systems are flexible in terms of what can be recorded but limited in terms of reporting. As an outcomes measurement service, Insights evidences the impact that interventions have on client safety by comparing data from intake to case closure and provides you reports that you can then use to understand your service's performance.


A note from portal developers Paloma

Our web based case management software for organisations operating in the domestic and sexual abuse, stalking and substance abuse sectors has been developed over the past 8+ years by working closely with domestic violence agencies, rape crisis centres, the Police and the Home Office. We have worked with organisations in each of these areas to produce our outstanding suite of applications which are updated on a regular basis to keep abreast of current development.

Our client base covers England and Wales and enables agencies to operate more efficiently and provide a better service to their clients in turn.

For more about Paloma, visit paloma.co.uk


Further information:

To find out more about Insights, for a free demonstration or if you’re interested in a quote, then contact us at rea@safelives.org.uk and we will be in touch.