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Outreach services Insights datasets

Latest and past data about adult outreach services for survivors of domestic abuse

Outreach services provide support and advice to victims and survivors experiencing domestic abuse. They can help people understand the options available to them and to access services. This Insights dataset examines outreach services and outcomes.

It is part of a series of publications from our Adult Insights dataset. This data report forms part of a series of publications from SafeLives’ Adult Insights dataset. It contains 3,069 unique individual cases at intake and 1,703 matched cases at exit, drawn from ten Outreach services which used the SafeLives Insights outcome measurement service between April 2022 and March 2023.

  • 85%

    of clients, at exit, said they felt safer

  • 78%

    of clients, at exit, said their quality of life had improved

  • 47%

    of clients with housing needs were supported in this area

Key findings

  • The most common needs identified at intake area are a mental health need (50%), social and community support need (33%) and a housing need (30%)
  • Clients were supported for an average of 19 weeks with an average of nine contacts
  • The majority of clients saw a reduction for each of the abuse types after support from an outreach caseworker
  • 85% of clients at exit said they felt safer
  • 78% of clients said their quality of life had improved
  • 47% of clients with a housing were supported in this area. Of these clients, 31% were accepted to housing support service, 25% received “other” support, and 18% were registered to be on the housing waiting list/exchange

Read the briefing for the full data.

About the Insights database

We run the largest database of domestic abuse cases in the UK. Since 2009, we have gathered data from services working with victims, survivors, and their children into our Insights system. This gives us an unparalleled overview of survivors’ experiences and the support they receive.

Insights was redeveloped in 2017 and replaced with an online portal. For reference, the final published dataset using the old indicators is included on the downloads of this page.

We hope that everyone working to stop domestic abuse will be able to use this data to improve their services so that victims and families get the right help sooner.

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