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Our training for service managers in Wales aims to improve the effectiveness of domestic abuse services in Wales with advice and guidance on operational and strategic management approaches
You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing. This training is specifically designed to enhance Wales-based service managers’ skills in:
SafeLives are delighted to be working jointly with the Welsh Government to deliver a range of domestic abuse and gender-based violence training, including this Training for service managers in Wales.
The training is delivered by a partnership between Hafan Cymru and SafeLives as part of the Welsh Government’s commitment to the ongoing implementation of the National Training Framework for Wales on violence against women, domestic abuse and sexual violence (VAWDASV).
Our accredited service managers’ training is suitable for group 5 workers. Group 5 of the National Training Framework includes those who manage specialist advocacy and support services for those experiencing violence against women, domestic abuse and sexual violence.
This course is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach. You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing. Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.
The course comprises seven sessions of online training, delivered in two blocks; e-learning module which must be completed prior to attending the first block of the training; and the completion of an assessed portfolio that is submitted online. Learners must attend all seven sessions. There is a requirement to submit a written assessment following all online attendance.
The overall time commitment for this training is 120 hours.
This course is aimed at Wales-based service managers and lead practitioners (senior level staff or team leaders) working within domestic abuse services (e.g. Idva, Idaa, outreach, floating support, and refuge).
If you are based outside of Wales please refer to our domestic abuse training for service managers, Learn more about our domestic abuse training for service managers:
Domestic abuse training for service managers
Places on this Wales course are fully-funded – there is not a fee to pay. You must be based in Wales to be eligible.
Previous learnerI have already utilised some of the learning when completing my first funding applications, receiving approx. £25,000. I am implementing a risk register and feel more confident when dealing with strategic issues and internal processes. “I feel much more confident already in my management style
Applications for the next training for service managers in Wales are now closed.
Register your interest in future training
We welcome learners of all backgrounds and abilities. We encourage you to share with us any details on accessibility and diversity needs so we can ensure the right support is in place. You can also contact us if you have any queries via training@safelives.org.uk.
The partnership will also be developing and delivering a new modular training programme for multi-agency professionals covering topics that include the effects of domestic abuse on children and young people (DACYP), male victims, LGBT+ victims, stalking, and street harassment. Please go to Stori’s (previously Hafan Cymru) website for information about the current offer.
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