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Support service managers to grow and nurture their service, in accordance with sector best practice.
You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing. This training is specifically designed to enhance Service Managers’ skills in:
The Domestic abuse training for service managers course aims to help service managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach. Learn how to ensure your service offers a high quality and consistent response to all victims of domestic abuse and their families.
The course is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach. You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing. Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.
This course is accredited at Level 4, OCN London and qualifies as 12 credits.
Location: Fully online
Block 1:
24-April (Thursday) ALL day 9:15am – 16:30pm
01-May (Thursday) morning 9:30am- 11:30am
08-May (Thursday) morning 9:30am- 11:30am
15-May (Thursday) morning 9:30am- 11:30am
22- May (Thursday) morning 9:30am- 11:30am
Block 2:
03-July (Thursday) morning 9:30am- 11:30am
10-July (Thursday) morning 9:30am- 11:30am
* You must attend all 7 session to be qualified
Deadline to apply: 10 February 2025
Previous learner - 2023 cohortI have already implemented a different way of handling managerial supervision and case reviews and have looked at existing policies with a fresh eye. I will next introduce peer led case audits and structured reflective time and debriefs for the team. I'm sure as we go along there will be other changes as a result of my learning
The course comprises 7 days of online training via Zoom, delivered in 2 blocks. Pre-course resources must be read/watched prior to attending Day 1 of the training.
Further information including details about the course structure can be found in our FAQs about our domestic abuse training for service managers’ course.
Previous learner - 2023 cohortI don't see the end of the course as the end of my learning and the end of any change, it is really just the beginning. Not only will my practice change but organisational policies and protocols will change and be improved as a result of this training.
This course is aimed at service managers and lead practitioners (senior level staff or team leaders) working within domestic abuse services (e.g. Idva, Idaa, outreach, floating support, and refuge).
Our Domestic Abuse Training for Service Managers’ course is the first step in gaining Leading Lights accreditation. If this is your intention, services are asked to submit an application for the SafeLives Leading Lights programme within a year of training.
Further information including details about the link between our domestic abuse training for service managers’ course and Leading Lights can be found in our frequently asked questions (FAQs).
£850 per learner
We are committed to supporting smaller and specialist services to access our courses. To help facilitate this, we offer a fixed number of subsidies (on two tiers) for services with an annual income of less than £1 million (£600 per learner) and less than £500,000 (£350 per learner).We use information on the application form to determine who to award the subsidised spaces to.
If you are a professional in Wales and are interested in the SafeLives Service Managers’ courses please visit this page.
We welcome learners of all backgrounds and abilities. We encourage you to share with us any details on accessibility and diversity needs so we can ensure the right support is in place. You can also contact us if you have any queries via training@safelives.org.uk.
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