Guidance for NHS volunteers on Covid-19

Information to help NHS volunteers provide a safe and supportive response to victims, survivors and their families

This guide is designed to help NHS volunteers provide a safe and supportive response to people experiencing domestic abuse, survivors and their families. It is designed for volunteers for Check in and Chat, Community Response or Patient Transport roles and has been created with IRISi. 

Domestic abuse and coercive and controlling behaviour have increased during the Covid-19 crisis. NHS volunteers may be supporting victims of domestic abuse or they may come into contact with friends and families. 

This guidance provides information about what domestic abuse and coercive and controlling behaviour is, who it affects and how to respond. It covers how and when to inform your safeguarding lead, confidentiality and safeguarding. There is also advice on self care and links to further resources. 

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