The difference a truly supportive employer can make

In the last six months my dad has died and my mum has had a stroke. I don’t write about it here for sympathy or to expose family grief, but instead to explore what I’ve needed from my employer during what is still one of the most difficult periods of my life to date. It might seem odd for a charity CEO to talk about their ‘employer’. After all, aren’t I the boss? In reality my employer manifests in multiple ways, particularly in our Chair of Trustees, and – because we’re a small, mission driven organisation – in my relationship with the staff team. So this is my attempt to address some of my lessons learned to employers and team members in other organisations – whether voluntary, public or commercial sector.

Over the last ten months I have needed a great deal of flexibility from my employer. I have had to arrive at meetings late and leave early. I have disappeared ‘home’ 200 miles away at short notice. I have been teary in the office and had to decide how much to say about why, and I’ve worked weird times of the day and week instead of more traditional hours. I’ve checked my phone a great deal and I’m sure that multiple times I’ve looked and sounded distracted and not at my best.

Not all of these changes to my professional life would have been acceptable if I worked somewhere else. I know that. Layer that up, then, with the possibility that members of your workforce or team might need comparable levels of flexibility for less easily explicable reasons than prostate cancer and stroke.

What if, instead of common, normalised physical health issues, my behaviour in the workplace was due to the fact that I was trying to sustain myself in safety while someone systematically tried to attack it? If I wore trousers to cover cigarette burns on my legs, or I needed time off to go to court, wearing what I wanted to, what I really wanted to, for the first time in several years?

I warmly welcome the steps major UK employers such as EY and Vodafone are taking to provide their staff with compassionate leave, to deal with domestic abuse they might be experiencing or have experienced. What’s vital, as they do so and others consider it, is to think about how you create a culture in which it’s ok to ask. A couple of years ago, I spoke to a police officer who had initiated significant change in her force about the response to officers who had experienced abuse. She noticed that although they had a reasonable looking policy, there was no record of anyone having accessed it. Ever. What she realised, as she spoke to her colleagues, was that officers and staff were afraid of a set of perceptions that might be levied at them if they disclosed their situation. Melani, one of our own team and herself an ex-police officer, talks about that in more detail here.