Practice blog

Learn how to respond to a disclosure of sexual violence


In this short video Roxanne Hammondsexperienced Isva and former manager of Ynys Saff (Cardiff Sarc) discusses how the SafeLives course 'Responding to victims of sexual violence' helps practitioners feel more confident in responding to a disclosure of sexual violence.



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By Kate

When a house is not a home: young people and domestic abuse

Karen Clark is the Service Manager at 1625 Independent People, South Gloucestershire. In this blog she talks about the specific difficulties and barriers faced by young people experiencing homelessness and domestic abuse, and how services can better support them. For an audio version of this blog, scroll to the bottom of the page or visit our Soundcloud profile.

There are many reasons why young people become homeless, but one of the most common is the breakdown of family relationships.  The trauma of witnessing and/or experiencing domestic abuse in conjunction with the terror of leaving and becoming homeless is going to result in a deeply traumatised young person. Additionally, leaving home to escape violence often leaves young people estranged from family and without the support networks that most of us take for granted, often when they are in most need of these relationships and support. Housing providers need to be aware of all these factors.

Once they do become homeless, so many young people are not accessing appropriate accommodation because they do not disclose the full extent of their traumatic experiences. Often this is because the young person does not recognise, or perhaps cannot name, what they have been experiencing as domestic abuse. It could be that this dynamic so ingrained that it has become ‘normal’ for them; they are so conditioned that they believe what they are experiencing is love or how it’s ‘supposed to be’.

If we do not understand what they have experienced, how can we help them address it?  Not being able to say ‘domestic abuse’, let alone disclosing it, means that many young people do not access accommodation and support that is responsive to their experiences.

How can professionals identify the signs and symptoms of abuse?

The responsibility cannot lie entirely with young people to recognise and verbalise what they are experiencing as domestic abuse. Instead, it is up to us as adult professionals to identify the patterns and ‘red flags’ that suggest domestic abuse, and then know how to respond appropriately. When housing providers and councils fail to understand the dynamics of young people’s experiences of homelessness and domestic abuse, they cannot provide responsive support.

One young person explained: 

“I would never have named domestic violence as something I was experiencing. It was my support worker who started exploring this with me. The only reason I was able to accept this from her, and not push her away, is because we had a good relationship … my support worker had been working with me for over a year and I really trusted her. I didn’t feel that way about many people so when she got me to talk about what was happening I felt okay doing that with her”.

Within 1625 Independent People, we are currently developing ‘Healthy Relationship’ workshops to roll out to as many young people accessing our services as possible.  We are hoping to help young people to identify both positive and negative relationships, and give them a language to talk about difficult relationships in their own lives.  One of the aims of the workshops is to help people accessing our services know their rights and where to go to access support if they need it in the future.

Far too often young people are at risk of losing their tenancies due to domestic abuse when housing providers again do not see the ‘red flags’ of abuse that young people cannot always identify and verbalise.  Here are a few to look out for:

  • Rent Arrears: Financial abuse could also be potentially in the mix; we often see young people unable to pay rent and bills due to their partner controlling the finances, and with their rent arrears increasing, housing providers will begin the process of warnings of eviction and possible homelessness.


  • Anti-social Behaviour: they could be threatened with eviction due to neighbour complaints around noise and anti-social behaviour – when in fact they have had to endure another assault and are re-victimised with threats of eviction.


  • Dependencies on the perpetrator: We need to be aware of further complexities of domestic abuse relationships and housing; victims with disabilities or mental health issues may feel they can’t leave because they rely on their abusive partner’s ‘support’, and the unknowns of the housing world may be more terrifying than remaining in an abusive home.


Why do young people struggle to access appropriate support even where domestic abuse is identified?

Even when domestic abuse is identified, and housing providers are seeking a solution, they often assume that staying at home is the safest solution, and that making home ‘safe’ is the only remedy. But this may not always be the most appropriate and safest response.   The perpetrator may have family in the area which could perpetuate ongoing stalking and harassment.  Victims know how safe they are so as professionals we need to hear this.  Evidence proves that risk of homicide and serious harm increases dramatically at the point of exiting an abusive relationship.

There is an additional assumption that young people should follow the same local support pathways as adults into specialist domestic abuse services. There is an inherent challenge in this, as we know from experience that young people are less likely to engage with specialist providers – it’s another ‘expert’ or ‘professional’ in their lives whom they do not see as accessible.

Support providers need to be aware of this and ensure they have both the specialist skills within the organisation and the links with specialist agencies. This ensures that even if there is not direct work, advice and support can be provided to the key worker who the young person is comfortable to engage with.

One of our Intensive Support Workers who has a background in domestic abuse says;

 “Ultimately, what we can be up against, is some professionals who make decisions influencing our young peoples’ safety and recovery will not take domestic abuse seriously. With the additional issues such as being challenging, with multiple traumas and unhealthy coping mechanisms, [young people] are often disregarded as being a nuisance and not taken seriously.  Everyone has the right to be safe; in their relationships and where they live”.

Accommodation providers need to ensure their staff are aware of the issues surrounding domestic abuse and homelessness, and that they approach these issues with empathy, non-judgment and avoiding the culture of victim blaming. Staff should be aware that not all those who present with tenancy issues have the language (or understanding) to disclose that domestic abuse is happening. If we all stay alert, and approach domestic abuse with a zero tolerance attitude, we can help end the cycle of abuse.


1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives through housing and support for over 30 years. Our service works because we keep young people's needs at the centre of all delivery. 

For the past two years, Karen Clark has managed the service provision of 1625 Independent People in South Gloucestershire. She brings to the role over 20 years of experience supporting survivors of domestic and sexual violence both within the frontline and national services. Karen has used her expertise to develop frontline domestic abuse services, including community based Idva services, Marac process in Bristol, and quality assurances programmes for domestic abuse projects across the country.  Karen provides agencies such as the Police, Social Services and Education, with specialist training around DVA awareness and risk assessment.

Find out about SafeLives training for professionals working with young people experiencing domestic abuse

Briony Williamson on why young people's support workers are so vital

Briony trainer for young peoples training

This is the second part of an interview in which Briony Williamson talks about the importance of young people's support workers.  In Autumn Briony will be delivering the training Responding to young people affected by domestic abuse

Briony has been working in the Learning and Accreditation team at SafeLives for nearly five years, training on our Idva, young people’s practitioner and outreach worker’s courses.



Briony, anyone who’s met you will know what a passionate advocate for youth work you are. Can you tell us what sparked your interest in this area?

Before I came to SafeLives I worked for a domestic abuse service as an Idva, an Outreach worker and pretty much every other role going! I also worked at my local youth service in the evenings and I guess that is where my passion for working with young people really started. I had worked in mental health with a lot of adolescent clients prior to that, which probably sowed the seed, but youth work felt like an opportunity to really support young people in a way that they wanted.


Why do you think that is?

Because it’s outside of formal education you can talk to young people about what they want to talk about. You can do the activities that they want to do and talk about the subjects that they are interested in. A big part of my role was talking about healthy relationships - signposting young people to family planning services, handing out condoms and things like that. I got to see a side of young people that I would not have seen if I’d been working in a more formal, school-based setting.

Unfortunately it didn’t take long before I was hearing about relationships that were definitely not healthy. I was seeing controlling behaviours between people as young as 12. It would have been their first relationship and I was witnessing first-hand how that impacted on them - especially the young women.

I was genuinely shocked by the things they thought they should do or put up with. That they found these things acceptable or even expected them in a relationship at such a crucial age was upsetting. And then add to that the possibility these experiences could be setting them up to become repeat victims… It made me really want to take what I was learning from my work at the domestic abuse centre and bring it to work in the youth centre. I was able to do that by tapping into various healthy relationships work and young women’s groups.


You joined SafeLives five years ago. Do you think the domestic abuse sector has changed in that time?

I think when I first came to work in the DA sector - which was over ten years ago now - we had a different government and different priorities. I came into a service where there were Idvas, outreach workers, children’s workers, refuge, drop-in centres. It was a fully-tiered service that allowed for people to be high risk and when their safety improved they would receive long-term support and see their children being supported. And it really made a difference.

The feedback we got from clients was that these services really helped them at a time they needed it. The Idva kept them safe in the first instance but it was the ongoing support that kept them safe longer term. Sadly it feels that following budget cuts we are losing some of that in parts of the sector now. 


You’ve continued your work around supporting young people since joining SafeLives five years ago. Can you tell me about that?

When I first joined SafeLives I worked on the Young People’s Programme and the Working with Gang-Affected Young People’s course. It was an absolute privilege to work with those people. It’s a very special sort of person who wants to work with young people that are experiencing domestic abuse, or are in an abusive relationship, or involved in gangs, because they’ve often had personal experience themselves or via a family member or friend that has been affected.

The drive to do this sort of work - often for very little or any financial gain - is nothing short of amazing. And a lot of them are doing it in a voluntary capacity because it’s not seen as something that should be a high profile paid role. And yet these roles are crucial. It’s the same as Outreach... Idva definitely has the high profile and people understand it, but sometimes these other roles are assumed to be less important, when they’re not.

Young people’s support workers and outreach workers support people to recover, rebuild and reflect, and this enables them to make the necessary changes to go on to have healthy relationships in the future. The Idva role is vital but so are these roles that run alongside it.


This year you’re delivering SafeLives training for practitioners working with young people. What can you tell us about this course?

I’m really pleased to be delivering the Responding to young people's course because by doing this we are saying that young people’s relationships, and consequently, young people’s relationship abuse is important. Too often it feels like it’s been ignored, minimised or swept under the carpet by adults who think ‘it wasn’t important when I was a young person so it’s not important now… that’s just how it is’. We need to change that. It’s not how it should be and it can be different.

After all, one day these young people will become adults and they will be making decisions about the next generation of young people coming through.


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By Kate

The unique and vital role of the Housing Idva

Claire Karslake is a Housing Idva for Splitz Places of Safety Project, with over 10 years’ experience as an Idva. In this blog, she discusses the unique challenges of her role, and how she helps her clients to get the housing support they need. For an audio version of this blog, scroll down to the bottom of the page or visit our Soundcloud profile.

“My advice to housing providers is when a survivor of domestic abuse is sat in front of you, remember they are not ‘just a roof’. They are human beings with stories to tell, and unless you a have walked a mile in their shoes you have no idea of the unimaginable things they may have been through to get them here today”.

After 11 years as an Independent Domestic Violence Advisor (Idva), I’ve realised that our clients experiencing homelessness and domestic abuse need a different approach. They do not always get an empathetic response from the Housing service and are left questioning their decisions to leave and become safe. Relationships need to be built between our clients and Housing. Clients leaving and abusive partner are at their most vulnerable and they need wraparound support as well as crisis management and safety planning to reduce the DVA risk. Being rehoused does not mean that need comes to an end and the support offered needs to reflect this.  Even more, emergency housing provision-such as refuge and B&B-doesn’t always provide a space for women and men with multiple and complex needs or older children.

Places of Safety was developed to respond to this gap in support and our response is two-fold:

First, we provide homes within the community that are a safe place where anyone can rebuild their lives free from violence and abuse. It’s a place where a client’s son who is over 16 can remain with their family, where male victims can bring their children to be safe, and where women and men with complex and multiple disadvantage can receive a service that recognises and responds to their needs. Our project’s aim is not to replace or replicate the vital work of refuges.

Second, Places of Safety provides a specific Housing Idva. This is me.  My sole role is to support women and men who are experiencing possible homelessness alongside domestic violence and abuse. As a Housing Idva I have a much smaller caseload. This gives me the time and space to build relationships and provide holistic support, which is especially vital for individuals who are facing domestic abuse and homelessness alongside multiple and complex needs. I am able to go to appointments with my clients at housing, solicitors, the GP – wherever they feel they need support.  It is also my job to work closely with the Housing Options team; to advocate for my clients, ensuring that Homeless applications are activated promptly and investigations are done promptly.

“As an Idva, my starting point is belief, and conveying this belief to other professionals is a major aim of my role’’

That is why another key element of my role is to give the Housing Options teams across the eight districts of Devon necessary training around domestic abuse risks and responses. It is essential that housing professionals better understand and respond to individuals’ experiences of domestic abuse amongst other needs and circumstances.

This is a very new project so we as yet have little evidence to provide. However, with just two current Places of Safety we have successfully and safely housed three families, helping 13 children. The feedback from our training has been good and we are hoping to really affect the culture within housing teams, helping them to see that they need to look at the person and not just the housing need.

My advice to housing providers is when a survivor of domestic abuse is sat in front of you remember they are ‘not just a roof. They are human beings with stories to tell, and unless you a have walked a mile in their shoes you have no idea of the unimaginable things they may have been through to get them here today.  We need to move forward from looking at bed spaces to supporting and caring about the individual in order to affect change for the better.


Claire Karslake is a Housing Idva for Splitz Places of Safety Project. Claire has over 10 years’ experience as an Idva. Splitz has delivered services to people experiencing the trauma of domestic abuse since 1989. We are women and girl focussed with 85% of our referrals being female. We deliver a holistic, person-centered approach that is best placed to meet the varied needs of our community. We are committed to working with other agencies to deliver an integrated, coordinated, community response. 


Keep up with the latest research, expert content and best practice from SafeLives


What does it take to be an Outreach worker?


In this short video, our Head of Learning and Accreditation Jo Morrish explains how the role of Outreach worker can be different to that of an Idva in terms of the type of support offered to victims and survivors of domestic abuse. 




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By Kate